<?php

namespace App\Models;

use Illuminate\Database\Eloquent\Model;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Database\Eloquent\Factories\HasFactory;

class SupportReply extends Model
{
    use HasFactory, SoftDeletes;

    protected $table = 'support_replies';

    protected $guarded = ['id'];

    protected $casts = [
        'created_at' => 'datetime',
        'updated_at' => 'datetime',
    ];

    public function ticket()
    {
        return $this->belongsTo(SupportTicket::class, 'ticket_id');
    }

    public function user()
    {
        return $this->belongsTo(User::class, 'user_id');
    }
}