<?php

namespace App\Http\Resources;

use App\Models\SupportRequest;
use Illuminate\Http\Request;
use Illuminate\Http\Resources\Json\AnonymousResourceCollection;
use Illuminate\Http\Resources\Json\JsonResource;

class SupportRequestResource extends JsonResource
{
    /**
     * Transform the resource into an array.
     *
     * @return array<string, mixed>
     */
    public function toArray(Request $request): array
    {
        return [
            'id'          => $this->id,
            'user_id'     => $this->user_id,
            'user_type'   => $this->user_type,
            'name'        => $this->name,
            'email'       => $this->email,
            'phone'       => $this->phone,
            'category'    => $this->category,
            'title'       => $this->title,
            'message'     => $this->message,
            'status'      => $this->status?->value,
            'handled_by'  => $this->handled_by,
            'handler'     => $this->whenLoaded('handler', fn () => $this->handler?->name),
            'resolved_at' => $this->resolved_at?->format('d/m/Y H:i'),
            'created_at'  => $this->created_at?->format('d/m/Y H:i'),
            'updated_at'  => $this->updated_at?->format('d/m/Y H:i'),
        ];
    }

    public static function collection($resource): AnonymousResourceCollection
    {
        return parent::collection($resource);
    }
}
